Responsible Gaming
Gaming Should Be Entertainment
At Zaplec, we believe that casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Gambling outcomes are based on chance, and the house always has a mathematical advantage. Please gamble responsibly and only with money you can afford to lose.
Age Verification
Online gambling in Australia is only available to individuals who are 18 years of age or older. We take age verification seriously and comply with all Australian gambling regulations. By accessing our site, you confirm that you are of legal gambling age in your jurisdiction.
If you are under 18, you must not use this website or participate in any gambling activities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following warning signs, please seek help immediately:
- Constantly thinking about gambling or past gambling experiences
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Repeatedly trying to reduce or stop gambling without success
- Chasing losses by gambling more to recover money you've lost
- Hiding gambling activities or lying to family and friends about the extent of your gambling
- Using gambling to escape problems, anxiety, depression, or other negative emotions
- Gambling with money meant for essential expenses (rent, utilities, food, medication)
- Experiencing relationship problems due to gambling
- Borrowing money or going into debt to fund gambling
- Neglecting work, study, or other responsibilities
- Feeling irritable or anxious when unable to gamble
If any of these apply to you, help is available.
Self-Help Tools & Player Protections
We provide several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Time Limits: Set reminders to take breaks and limit your gaming sessions
- Reality Checks: Receive notifications during play to remind you how long you've been gambling and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing our platform
Contact our support team for assistance in setting up these tools on your account.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, reach out to one of these trusted organisations:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858
Free, confidential counselling and support services for Australian residents
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Free counselling and support for problem gamblers - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Promotes responsible gambling practices and problem gambling prevention
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Free, confidential support 24/7
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone Counselling: 0800 1 372 374 (toll-free)
Information and support for problem gambling in German
If You Need Help
Don't struggle alone. If you think you may have a problem with gambling, or if someone you care about does, please reach out for help today. The organisations listed above offer free, confidential support and can provide practical strategies to regain control.
Remember: seeking help is a sign of strength, not weakness. Treatment and recovery are possible, and support is available right now.
Our Commitment
Zaplec is committed to promoting responsible gaming and protecting player wellbeing. We comply with all Australian gambling regulations and support initiatives to prevent problem gambling. If you have concerns about your gaming or need to discuss responsible gaming options, our customer support team is here to help.